How do I prevent cash leakage in cash-on-delivery?

Capture cash at each stop on the rider's app, reconcile collections per rider at day-end, and keep payments separate from deliveries so every rupee maps to a record.

Guide

Managing Cash on Delivery in a Water Business

Most water sales are cash on delivery — here is how to keep that cash from leaking between the doorstep and your drawer.

June 8, 2026

Rider collecting cash on delivery and recording it on a phone app

Capture cash at the stop

Record cash collected the moment the bottle is handed over, tied to the customer and the delivery. Cash you write down later is cash you eventually lose track of.

Reconcile per rider

At day-end, total each rider's collected cash and compare it to what they hand in. A per-rider figure makes shortfalls obvious instead of hiding them in one big number.

Separate payment from delivery

When a customer pays for an old balance without taking bottles, record it as a payment, not a delivery. Keeping the two separate keeps both your stock and your cash honest.

FAQ

How do I prevent cash leakage in cash-on-delivery?: Capture cash at each stop on the rider's app, reconcile collections per rider at day-end, and keep payments separate from deliveries so every rupee maps to a record.

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