Every delivery must leave a balance
If the rider posts bottles without updating what the customer owes, recovery is folklore. Cash collected at the door drops the balance; credit stays visible. An SMS with bottles, amount, and remaining khata cuts half the 'I already paid' arguments.
Payment In is not a fake delivery
JazzCash, a bank transfer, or cash collected on a non-delivery day should hit Payment In. Inventing a zero-bottle sale to reduce the balance ruins stock and empties.
Recover by size and age, once a week
Sort customers by outstanding and by how long it has sat. Ten focused calls beat a broadcast to the whole zone. Take a printable statement to the house or society office in DHA, Gulberg, or F-7.
Credit limits only work if dispatch looks at them
A mill in Faisalabad or a scheme in Multan that is already over limit should not get the next tanker because nobody opened the ledger. The number has to be on the same screen as the route.
FAQ
- How often should a water depot review outstanding?
- Weekly for the largest balances, monthly for the full book. Daily if you run heavy credit tanker sites.
- Does Mashqi send balance SMS after delivery?
- Yes. You can send a post-delivery message with quantity, amount, and remaining balance, including Urdu-friendly templates.